SHIPPING AND INSURANCE
FREE SHIPPING AND INSURANCE
Please note that base shipping and insurance, on all Gold Financial Group orders above $10,000, is absolutely free. Unfortunately, at this time, we only can ship to USA addresses (including PO Boxes and military addresses).
Please Note: All orders will be shipped “Signature Required” at no additional cost. UPS & FedEx packages are shipped “Adult Signature Required”, meaning that someone over 21 years of age will need to be home to sign for the package.
When mailing valuable precious metals, discretion and protection are key. Your products are securely wrapped in protective packaging, then placed in the shipping parcel along with packing material to prevent the products from shifting during shipping.
Our labels, return address, and packaging do not give any indication of the valuable contents of the package, so you can rest assured that your packages will arrive safe and sound.
When you place an order at Gold Financial, you can track your order’s progress from the time of creation until your products are delivered to your doorstep. As soon as your order ships, typically within 1 business day of cleared payment, you will receive an email notification of shipment including your USPS, UPS, FEDEX tracking number.
You can then follow along by inputting the tracking number into the tracking tools at USPS.com, FEDEX.com, UPS.com. Our customers are fully informed of the location of their metals at all times between the package being picked up at our facility by the carrier and final delivery.
More About Shipping Insurance
To ensure complete customer confidence, every single package we ship is sent with full shipping insurance. This means that in the extremely unlikely case your package is lost or damaged in transit, you will receive a full refund of the purchase price. Please note that our insurance policies only extend to packages in transit — once the carrier obtains a signature or completes the delivery confirmation, our coverage ceases.
When ordering from Gold Financial, you can be sure that your products are fully covered from our doorstep to yours. Please contact us if you have any questions about our shipping or insurance.